Returns

Send a unit back

Fill this in and you get your RMA number straight away, with exactly what to put in the box. Please don't send anything until you have it.

The unit Model Serial number, from the label (if you can reach it) Which part is faulty? What's wrong with it?

Proof of purchase

Your receipt, invoice or order confirmation. Adding it here means we can check the warranty before your unit arrives.

Receipt or invoice (photo or PDF), if you have it to hand

You Your name Email address Phone number

Your address Address line 1 Address line 2 Town or city County Postcode Country Send it back to a different address

RMA